We replaced four separate systems with Darbak in under a month. Dispatch time dropped from minutes to seconds, and our ops team finally has one source of truth.
LH
Layla Haddad
VP of Mobility · Northwind Mobility
AI-Powered Transportation Platform
The Operating System forModern Transportation
Manage fleets, drivers, passengers, dispatching, payments, tracking, analytics, and operations from one intelligent platform.
No credit card required Live in under 2 weeks
app.darbak.io/operations
Live
Live Fleet Map
42 active vehicles Tracking active
128
On Trip
34
Idle
6
Maintenance
Revenue
+18.2%$482,910
Ride Requests
3 new- En route
#4821 · Maadi → New Cairo
- Assigned
#4822 · Downtown → Airport T3
- Requested
#4823 · 6th October → Sheikh Zayed
Trusted by transportation operators worldwide
Northwind MobilityVertex FleetAtlas TransitMeridian LogisticsOrbit MobilitySummit CarriersCobalt TransportFathom FreightNorthwind MobilityVertex FleetAtlas TransitMeridian LogisticsOrbit MobilitySummit CarriersCobalt TransportFathom Freight
Enterprise Ready
Cloud Native
API First
99.99% Uptime
0+
Organizations
0K+
Daily Trips
0+
Vehicles Managed
0%
Platform Availability
Millions
GPS Points Processed
Platform Capabilities
Every operational surface, unified
Twenty-four capabilities built for transportation operators who run at scale — not bolted together from disconnected tools.
Fleet Management
Register, assign, and monitor every vehicle in your fleet from a single operational console.
Real-time GPS Tracking
Sub-second location updates for every vehicle, streamed directly to dispatch and passengers.
Driver Management
Onboarding, documents, shifts, and compliance tracking for your entire driver workforce.
Dispatch System
Automated trip assignment engine that matches drivers to requests by proximity and load.
Ride Booking
On-demand and scheduled booking flows built for both consumer and enterprise trips.
Passenger App
Branded mobile experience for booking, tracking, and paying for rides in real time.
Driver App
Trip acceptance, navigation, earnings, and status controls in one native driver interface.
School Transport
Route management, guardian visibility, and safety checks purpose-built for student transport.
Corporate Transport
Centralized booking and billing for business travel across departments and cost centers.
Employee Transportation
Shift-based shuttle scheduling with automated route planning for workforce commutes.
Dynamic Pricing
Configurable pricing models that respond to demand, distance, and operating conditions.
Route Optimization
Algorithmic routing that reduces distance, fuel cost, and trip duration at scale.
Attendance
Automatic pickup and drop-off logging tied to routes, riders, and schedules.
Notifications
Real-time SMS, push, and in-app alerts across every stage of the trip lifecycle.
Payment Gateway
Integrated payments, wallets, invoicing, and reconciliation across all trip types.
Analytics
Operational dashboards covering utilization, revenue, performance, and service levels.
Reports
Scheduled and on-demand reporting exported in the formats your finance team needs.
Multi Tenant
Isolated environments for every client or business unit on shared infrastructure.
Role Permissions
Granular access control down to the feature, region, and data level.
White Label
Fully brandable passenger and driver apps deployed under your own identity.
Platform Modules
One platform, eight surfaces
Purpose-built interfaces for every role in your transportation operation — from riders to regional administrators.
Passenger App
Book, track, and pay for rides in real time.
New Cairo → Airport
Driver arriving · 3 min
Book Ride
Driver App
Accept trips, navigate, and track earnings.
New Trip Request
Maadi → Downtown
2.4 km · EGP 84
Decline
Accept
TodayEGP 1,240
Dispatcher Dashboard
Assign trips to the right driver, instantly.
Trip #4821Ahmed K.Assigned
Trip #4822UnassignedPending
Trip #4823Sara M.En route
Fleet Dashboard
Vehicle health and status across every branch.
V-100
V-101
V-102
V-103
V-104
V-105
V-106
V-107
Operations Dashboard
Real-time KPIs across your whole network.
312
Active Trips
6.2m
Avg. ETA
98.4%
SLA Met
Admin Dashboard
Manage users, roles, and access at scale.
OOwner3 seats
FFleet Manager2 seats
DDispatcher1 seats
Tenant Dashboard
Switch between isolated business units in one click.
Corporate
School
Logistics
Public
Analytics Dashboard
Deep operational insight, exportable on demand.
How It Works
One trip, six connected steps
From booking to payment, every step is automated, tracked, and connected — no manual handoffs.
- 01
Passenger books
A rider requests a trip from the passenger app or a scheduled route.
- 02
Dispatcher assigns
The dispatch engine matches the trip to the nearest available driver.
- 03
Driver accepts
The driver receives the request and confirms pickup from their app.
- 04
Trip starts
Pickup is confirmed and the trip begins with live status updates.
- 05
Live tracking
Passenger, dispatcher, and admin all see the vehicle move in real time.
- 06
Payment completed
Fare is calculated, charged, and reconciled automatically on arrival.
AI Intelligence Layer
Operations that think ahead
Darbak's models run continuously against your live operational data — no separate BI tools, no manual analysis.
Demand Prediction
Forecast ride demand by zone and hour before it happens.
ETA Prediction
Live traffic-aware arrival estimates that stay accurate en route.
Surge Pricing
Demand-responsive pricing calculated per zone in real time.
Fleet Optimization
Continuously rebalance vehicles across zones for coverage.
Driver Performance
Score safety, punctuality, and service quality automatically.
Cost Intelligence
Surface fuel, maintenance, and per-trip cost anomalies early.
Vehicle Utilization
Identify underused assets and idle time across the fleet.
Predictive Maintenance
Flag vehicles likely to fail before a breakdown occurs.
Interactive Preview
Your entire operation, one screen
Explore how charts, maps, trips, and fleet data come together inside a single Darbak workspace.
Operational Overview
Last 30 daysTrips 18,204Avg. Rating 4.86Completion 97.2%
Transportation Solutions
Built for every operating model
One core platform, configured for the way your organization actually moves people and goods.
Ride Hailing
On-demand rides with real-time matching, pricing, and driver dispatch.
Corporate Mobility
Managed business travel with centralized billing and reporting.
School Transportation
Safe, tracked routes with guardian visibility and attendance.
Public Transport
Fixed-route operations with live occupancy and schedule adherence.
Airport Transfers
Flight-synced pickups with automated delay and gate handling.
Employee Shuttle
Recurring commute routes optimized for shift schedules.
Logistics
Multi-stop routing and load management for freight operations.
Delivery Fleet
Last-mile delivery dispatch with proof-of-delivery tracking.
Government Transport
Compliant, auditable fleet operations for public sector agencies.
Why Darbak
Retire the legacy stack
Traditional transportation software was built as disconnected tools. Darbak was built as one system.
Manual Dispatch
AI Dispatch
Poor Tracking
Live Tracking
Multiple Systems
One Platform
Slow Operations
Automation
No Analytics
Analytics
Rigid & Hard to Scale
Scalable
Trusted by Operators
Operators who run on Darbak
Pricing
Plans that scale with your fleet
Transparent pricing for growing operators. Enterprise deployments are scoped to your fleet size.
Starter
For single-region operators getting their dispatch online.
$499/month
Start Free Trial- Up to 50 vehicles
- Passenger & Driver apps
- Real-time GPS tracking
- Manual + automated dispatch
- Basic analytics & reports
- Email support
- AI predictions
- Multi-tenant
- White label
Most Popular
Growth
For multi-region operators scaling dispatch and revenue.
$1,499/month
Request Demo- Up to 500 vehicles
- Everything in Starter
- AI dispatch & ETA predictions
- Dynamic pricing & geofencing
- Payment gateway & invoicing
- Priority support & onboarding
- White label
Enterprise
For large fleets and multi-tenant transportation networks.
Custom
Talk to Sales- Unlimited vehicles
- Everything in Growth
- Multi-tenant & role permissions
- White label apps
- IoT & API integrations
- Dedicated success manager
FAQ
Questions, answered
Most operators go live within two to four weeks, depending on fleet size and the number of modules deployed. Our onboarding team handles data migration, driver and passenger app rollout, and dispatcher training.
Yes. Darbak exposes REST APIs and webhooks for payments, HR, ERP, and telematics hardware, so you can connect it to systems you already run without replacing your entire stack.
Darbak is multi-tenant by design. Each business unit, brand, or region runs in an isolated environment with its own branding, permissions, and reporting on shared infrastructure.
You retain full ownership of your operational data at all times. On cancellation, we provide a complete export in standard formats and remove data from our systems per your data retention agreement.
Driver and passenger apps cache trip data locally and sync automatically when connectivity is restored, so dispatch and tracking keep working through intermittent network conditions.
Starter and Growth plans are priced by vehicle count with all core modules included. Enterprise deployments are scoped individually based on fleet size, tenants, and integration requirements.
Get Started
Ready to Modernize Your Transportation Operations?
Talk to our team about your fleet, your regions, and your rollout timeline — or see the platform live in a guided demo.